Frequently Asked Questions
- What courses do you offer online?
- Are the contents of eLearning Education Program same as Campus Education Program?
- I have never taken an online course before. How does it work?
- What is the advantage of taking an online course?
- How do I know an online course is for me?
- Do I need any special equipment or software to access an online course?
- Do I need special technical skills to access an online course?
- Do I ever have to come to campus if I take an online course?
- Who is the trainer teaching eLearning Education Program?
- Do online courses follow a calendar?
- Is the viewing of the eLearning sessions unlimited? Will it expire?
- How do I get the course materials?
- Can the watching of eLearning sessions fulfill CPT requirements? Will you issue a certificate of attendance for my subscription and viewing of the online course?
- What kind of support is available to me as an online learner?
- Where can I learn more about details of eLearning?
- How do I register for an online course?
- I just registered for an online course. How do I access it?
- Is eLearning Education Program sufficient?
1. What courses do you offer online? Kaplan is offering Education Program for FRM Full Exam and Part I Exam. All classes will be lectured in Cantonese supplemented with English.
2. Are the contents of eLearning Education Program same as Campus Education Program? Yes. Content, duration and course materials are the same. You will receive the same course notes and one set of Schweser Study Notes.
3. I have never taken an online course before. How does it work?
Our online courses are developed and offered completely through the Internet through an online platform. The online platform is used and maintained by Kaplan Financial in Asia. You can gain access to the platform seven days a week, 24 hours a day, including holidays.
4. What is the advantage of taking an online course?
Convenience is the greatest advantage to taking an online course. Whether you are juggling career, family, and academic obligations, which makes attending Kaplan's live classroom courses difficult, our online course provides the flexibility to learn the FRM materials as your schedule permits.
5. How do I know an online course is for me? If you can study independently, have good organizational skills, self-motivated, aware of the rigor of the exam, do not need reimbursement from the HK government's Continuing Education Fund and have difficulty committing to a live class schedule, you may find eLearning to be a rewarding and satisfying experience. eLearning is not for everyone. The workload is equivalent to our campus program, but you can schedule those hours at your convenience. The ability to organize time and stay on track is important. We strongly encourage you to try our [eLearning demo] before you decide to enroll.
6. Do I need any special equipment or software to access an online course? You will need access to PC with an internet connection. Kaplan provides an online platform and operates within your browser. Please make sure that you meet these specifications: - PC with sound card and speakers
- Windows Vista, Windows XP, Windows 2000 (Linux not supported)
- Broadband connection: download speed 500k+
- Internet Explorer 6.0 or above/ Mozilla Firefox 2.0 or above/ Safari 2.0 or above
- Adobe Acrobat 8.0 or above
- Adobe Flash Player 9.0 or above
- Adobe Player plugin should be installed
- Cookies enabled
- Firewall and popup blocker disabled
7. Do I need special technical skills to access an online course? We recommend that students taking eLearning have a strong comfort level using a computer and navigating the Internet. Common skills when taking eLearning include using internet browser, email, and downloading files from the Internet. You will also need to make sure that your computer is properly configured before beginning your course.
8. Do I ever have to come to campus if I take an online course? Individual sessions are taught completely online and do not require you to come to campus.
9. Who is the trainer teaching eLearning Education Program? Dr. Kyle Wong and Mr. Kenneth Leung
10. Do online courses follow a calendar? Definitely, yes. Each session will be time-released through Kaplan Online Platform. Please click [here] for details. In addition, a suggested study schedule will be available on the Online Platform. The suggested calendar guides you in staying on track, allowing you to complete the course on schedule. Many students find it easiest complete the course by logging into the session as soon as it becomes available on the online platform.
11. Is the viewing of the eLearning sessions unlimited? Will it expire? As soon as a particular session is released on the online platform, you will have unlimited viewing until the online subscription expired on Nov 20, 2010 in 23:59:59 Hong Kong Time.
12. How do I get the course materials?
One free delivery of each course notes will be included. We will send the course notes to you by courier as soon as possible after we receive the fees. Other books will be sent at key milestones.
13. Can the watching of eLearning sessions fulfill CPT requirements? Will you issue a certificate of attendance for my subscription and viewing of the online course? Please note that your employer, as the corporate license of your SFC registration, is responsible for determining whether our courses or any training course satisfy CPT requirements i.e. that the training you receive are of appropriate standard and relevance to your maintaining and enhancing the technical knowledge and professional expertise. Please check with your employer before registering our courses. Kaplan does not warrant that the attendance of our courses would automatically be recognized by Securities & Futures Commission as fulfilling your CPT requirements.
14. What kind of support is available to me as an online learner?
Technical support and registration:
Please gather the following information:(1) Brief problem description (2) Name, phone, email address (3) Operating system (4) Computer memory (5) Web browser (6) Internet connection speed (7) Any firewall/anti-virus/anti-spyware software installed (8) Attach screenshot that may help.
Submit the above to Kaplan - Email:
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or Fax +852 2116 0106
15. Where can I learn more about details of eLearning?
See our [eLearning demo] for details.
16. How do I register for an online course? Registration and course fee can be processed at Kaplan office:
Unit 2, 1/F, Far East Finance Centre 16 Harcourt Road Admiralty, Hong Kong
Phone: 852-2526-3686 Fax: 852-2501-0589 Email:
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Website: www.kaplanfinancial.com.hk
17. I just registered for an online course. How do I access it? Kaplan will email information for enrolled students prior to commencement of the online course. It will give you the internet link username and password, which give you access to your online course, along with other helpful information.
18. Is eLearning Education Program sufficient? Like the Campus Education Program, eLearning Education Program is designed as the foundation on which the Revision Phase and Mock Exam Phase are based. It gives you understanding and insight to each topic. However, FRM exam requires not only knowledge but also the ability to apply knowledge to exam standard questions. To maximize completeness and maximize result, you should consider taking Revision-based courses, which could be our Campus Revision Course or Kaplan Schweser Final Review Pack.
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